Business Process Automation

Stop doing manually
what systems can do.

Name: Makura Creations Pvt. Ltd.
Address: Behind Labim Mall, Pulchowk, Lalitpur, Bagmati, 44600, NP
Telephone: +977-9841969727

We map your work, find the bottlenecks, and build systems which automate the routine work of your team to seamlessly help you focus on other important decisions.

Book a Free Consultation See How It Works

Improved productivity of employing Automated Workflow · Results Across 60+ Engagements

Hours reclaimed

22hrs

per team member, every week — transitioned to higher value roles.

Speed-up

3×

faster turnaround on the workflows your business requires for daily operation.

Error rate

99.4%

fewer manual mistakes once a workflow moves from people to systems.

Time to live

14days

from kickoff to first automation running quietly in production.

The Hidden Cost

Every manual hour is quietly
transforming into intelligent automation.

Manual work does not feel expensive on paper. It appears in missed deadlines, burned-out employees, clients who drift away & a growth which never picks up the way it should.

Live Cost — For 25 People Team

Every second you are reading this is opportunity and money walking out the door.

$ 0.00 wasted onmanual worksince you opened this page

Based on 22 hrs/week of avoidable manual admin function cost at a $35/hr loaded cost — across a 25-person team.

5 leaks. 1 team. Every working hour.

Onboarding · reporting · data entry · follow-ups · approvals — each miniscule drip pools into a real dent on your profit books.

01
Data is entered manually across multiple systems and nobody fully trusts any of it.
~ 6 hrs / week
02
Onboarding a new client takes four days when it should take a few hours.
~ 3 days / client
03
Reports take vital resources to put together every Monday morning instead of being ready on their own.
~ 4 hrs / week
04
Your best people spend a large part of their week on tasks which have no relation with their actual skills.
retention risk
05
New leads go unanswered for hours or sometimes an entire day before your team follows up back to them.
lost revenue

40%

of an average workday is spent on tasks a system could handle without supervision.

$1.8m

the typical annual cost of avoidable manual errors for a mid-sized business.

68%

of employees say repetitive admin work is the biggest reason they feel burned out.

5×

more likely to lose a lead simply because the response wasn’t fast enough.

What We Build

Six ways we automate your business.

Every business runs differently. These are the six engagements we start for automating your business with an agentic system — starting into one domain then expanding further once your team experiences the difference.

01 — Workflow

Internal Workflow Automation

Approvals, handoffs, internal notifications and document routing are all handled in the background without anyone thinking about them. Nothing stalls because someone forgot to pass something along.

02 — Sales

CRM & Sales Pipeline

Lead capture, enrichment, follow-up sequences, stage updates and reporting are all seamlessly connected inside the CRM or ERP like HubSpot, Pipedrive, Salesforce or something else your team uses.

03 — Operations

Client Onboarding Systems

Contracts, welcome sequences, kick-off scheduling and account setup function on their own. Four-day onboarding turns into a calm, automatic first impression.

04 — Integration

Systems & Data Integration

Seamless connection between tools for easy viewing of customer data, financials and operations under a single dashboard. Skip copying and pasting across multiple tabs entirely.

05 — Reporting

Dashboards & Reporting

Intelligent automated dashboards with everyday updates from CRM, accounting, support and project tools — to allow easy team use.

06 — Intelligence

Smart Document Processing

Invoices, contracts, applications and support tickets get read, sorted and routed to the right user and systems — with an update notification only when needed.

Tooling

We work with the tools you already pay for.

We build on top of what you already have. If you’ve already invested in a stack, we build on top of it and seamlessly connect the dots rather than starting over.

Zapier

Make

n8n

HubSpot

Salesforce

Pipedrive

Airtable

Notion

Slack

Google Workspace

Microsoft 365

Stripe

Xero

QuickBooks

Twilio

Intercom

Typeform

Monday

ClickUp

Webflow

WordPress

OpenAI

Google Sheets

Dropbox

Don’t see your tool? If it has an API, we can almost certainly work with it.

Ask about your stack

automate.

No commitment. No sales pitch.

Your first automation can be
live in two weeks.

Spend sixty minutes with us and you’ll leave with a clear, impact driven list of priority operations to automate first. The free audit and list are free of cost, with options to continue and discontinue at your choice.

Book a Free Strategy Call

How We Work

A clear path from tangle to running system.

No mystery, no jargon, no twelve-week discovery phase. Five plain stages to have your business first automation running by week two to week three.

Process Audit

We sit with your team, walk through how work gets done from start to finish and identify time leaks. By the end you’ll have a prioritised list of automations ranked by impact and effort.

You walk away with: a one-page audit, ranked by ROI — completely yours to keep whether you hire us or not.

Strategy & Design

We design the architecture, identify right tools, pin vital workflow triggers, identify critical errors and design workflow to let you sign off on a one-page plan to initiate the build plan.

You walk away with: a fixed-price quote and an architecture diagram you actually understand. No scope creep mid-build.

Build & Integrate

We build the workflows, connect the integrations and write the logic that handles the edge cases your process throws up. Everything is tested against real data before it gets anywhere near your live environment.

You walk away with: systems tested on your real data, not toy examples — production-ready and legacy-cases handled.

Launch & Handover

We turn it on, watch it carefully, and walk your team through how it works. You get a written runbook, a short Loom for each workflow, and a direct line to us if anything looks odd.

You walk away with: a runbook your team can actually use, plain-English Looms for every workflow, and 30 days of post-launch support.

Refine & Extend

Once the first system has been running a month or two, we revisit, refine what needs tuning, and look at the next process worth automating. Most clients work with us in seasons, not sprints.

You walk away with: a partner who tunes what’s running and points to what’s worth automating next — only if you find value for money.

Word of Thanks

What clients felt once
the system started running.

We never requested testimonials. These came months after the automation went live and felt a worthwhile difference in their day-to-day work.

“

Onboarding new clientele took half of the admin’s work week. Now it’s automated on its own from the moment a customer signs the proposal — our admin dept is actually performing the strategic work they were meant for.

James Mitchell

Founder · Apex Financial Advisory

“

I expected a fully AI-driven automation. What I never expected was how thoughtful they were about the decision-making and strategic bits that we should keep human. The Makura team engaged actively in conversation and talked us out of automating things — and they were right.

Sarah Reynolds

Head of Operations · Vanta Group

“

Two weeks after kickoff, support tickets which used to go unanswered for hours were being routed, replied to and resolved in less than five minutes. The team noticed before the notification did.

David Kowalski

Founder · NovaBuild

For a single, well-scoped workflow it usually takes somewhere between a week and a fortnight from the kickoff day. Deep agentic automation engagements with multi-system integrations, document processing, and AI-assisted decisions can run two to four weeks. We’ll update any deadlines and lead times in writing before initiating work.
It would be helpful but not required. We build for non-technical teams to run, document everything in plain English, and record short walkthroughs. If something needs adjusting six months down the line, you can call us or hand the runbook to anyone with admin access.
It’s discussed right from the first-call conversations. We spend an hour with you, look at where time and money quietly leak out, and leave you with a priority list that’s ranked on impact and effort basis. We’ll hand over a list of automations whether or not you work with us.
The bills are fixed on price by project, and scoped after an in-depth audit. A focused single-workflow build typically sits in the low four figures, while a full operational system with integrations and dashboards is quoted on a work-requirement basis. There’s no hourly billing, no surprises mid-project — and we offer a quote right at the start.
The answer is almost yes. We’re tool-agnostic and work on top of HubSpot, Salesforce, Pipedrive, Airtable, Notion, Google Workspace, Microsoft 365, Stripe, Xero, QuickBooks and most tools which offer a public API. We’ll only suggest a new tool if your current stack genuinely can’t increase efficiency or productivity.
Every project includes thirty days of post-launch support. Our team of experts monitor closely, fix any errors which misbehave, and tweak based on what real-world use teaches us. Afterwards most clients move onto a light monthly retainer or come back when they’re ready to automate the next business or digital process.
Probably not. Smaller teams often see the biggest gains, because there’s no budget for hiring through the bottleneck. If you’ve got a process that’s already eating an hour a day, automating it is almost always worth doing.

Let’s Talk · Free Process Audit

Ready to let your systems
do the heavy lifting?

Book a free Process Audit and walk away with a clear plan — what to automate first, what it’ll cost, and what it’ll save. No obligation, no slide deck, just a useful hour.

Book a Free Process Audit Or call us · +977‑9841969727

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Stop doing manually
what systems can do.

Every manual hour is quietly
transforming into intelligent automation.

Every second you are reading this is opportunity and money walking out the door.